Track Your Order

To check the current status of your order, please use the My Account tab at the top of the screen (this will work only for customers who are registered members of the site).

Once your order has been despatched, you will receive an email from us stating that your order is "complete". It's a strange word for it but basically it means that your delivery has left our warehouse. If your order is being delivered by HDNL, you will receive an email directly from HDNL advising you when the order will arrive with you. This email is likely to arrive the day after your parcel has been despatched. Please read this email carefully as it allows you to manage your delivery just as you'd like it.

You can also track your parcel here, using the tracking number you received from Home Delivery Network.

Any problems, just call us on 0845 6447507 and we'll be able to help.