Returns

We are confident that you will be happy with your purchases from Organised Mum. If, however, you are not entirely satisfied with any item in your order please return it to:

Organised Mum
Unit 9
Berwick Courtyard
Berwick St. Leonard
Salisbury
SP3 5UA
United Kingdom

Please ensure that you include your name and address plus your order number. We would also be grateful if you could let us know your reason for the return.

The item must be returned to us unused and preferably in its original packaging. Return postage is at the customer’s expense. You will receive a full refund which will be repaid to you using the original method of payment.

We would ask you to return any unwanted items to us within three weeks of purchase.

If you have bought our products from a shop or store and wish to return them please contact the store directly.

Faulty Items

We do hope that none of our products reach you incomplete or faulty. Please email us at info@organisedmum.co.uk or call us on 0845 6447507 and we will do our best to ensure that the problem is solved quickly and with no further cost to you. Please note that we may ask you to return the item to us – we will refund your postage costs if we do find the item to be faulty.