Delivery and Postal Charges

UK Orders

Standard delivery within the UK is free for all orders over £10.00.

Standard shipping is by Royal Mail second class which should take approximately two to five working days, including Saturdays.

Should you wish your order to be delivered quicker, please select ‘Express Delivery’ at checkout. We will send express orders via Royal Mail First Class which should take approximately one to two working days, including Saturday.

Standard and Express delivery times are not guaranteed by Royal Mail.

The courier service used is Parcelforce Express 48 which takes two working days (to most of the UK, Highlands and Islands takes longer), it is tracked and signed for, with deliveries Monday to Friday. Orders received before 11AM on a week day will be sent out the same day. If you require a next day service or Saturday delivery please give us a call and we'll see what we can do although there will be an extra charge.

Please note that orders received before 11am on a work day will be processed the same day. We do not dispatch on Bank Holidays or weekends. Please allow extra time for dispatch during our busiest times – such as the start of the new season, September and Christmas and the New Year.

To check the current status of your order, please use the My Account tab at the top of the screen (this will work only for customers who are registered members of the site).

If you didn't register to become a member of our site when you ordered and ten days has elapsed since the order was placed, please email us. Do ensure that you have included your order number which can be found on your order confirmation email.

Delivery Charges

Standard Delivery:

• Orders of £ 10.00 and below - £2.00
• Orders above £10 - FREE

Express Delivery

• Orders of £10 and below - £2.50
• Orders between £10 and £40 - £3.00
• Orders over £40 - FREE - please ensure that you select this option at checkout - it's not automatic.

Courier Delivery

• Orders of £10 and below - Not available
• Orders above £10 and £50 - £6.95
• Orders over £ 50 - FREE - please select this option at checkout - it's not automatic.

Overseas Orders

All overseas orders are sent via Royal Mail’s Airmail service. This service takes approximately five to seven working days from dispatch. This is an untraceable / unsigned for service. Please note that it may take longer - it is impossible for us to give a precise figure as services differ all over the world. At times of strikes we would ask you to be extra patient as the airport staff strike too.

If you are outside the European Union, all orders will be sent with five itemised commercial invoices. This includes all relevant details for your own country’s Customs authorities. The customer is responsible for any additional fares or duties levied by Customs officials.

Delivery Charges

Europe (Airmail)

• Orders up to £50 - £4.25
• Orders above £50 - £6.95

Rest of the World (Airmail)

• Orders up to £50 - £6.99
• Orders above £50 - £10.00

Please note that we are unable to ship to certain countries at this time. If your country is not listed in the drop down menu during checkout, please email us to discuss your order.

Non Delivery after Dispatch

If your order is late or has failed to arrive fifteen working days must elapse before a replacement can be sent. We will ask you to contact your local postal sorting office to check that the parcel is not being held by them for collection.

For non-UK orders, 28 days must elapse after the initial dispatch date to ensure that you do not receive two orders.

Please email us at info@boxhousepublishing.com to report a missing order.